Starting July 6, Cyberpunk 2077 refunds on Xbox will revert to the standard policy. Microsoft announced that the bug-infested, glitch-prone sci-fi action RPG that secured its place as the the decade’s most controversial release will no longer receive special consideration when being refunded by users who for some reason have only decided then that they are unhappy with the game.
Microsoft has been offering users a no-questions-asked refund policy exclusively for Cyberpunk 2077 in response to massive user outcry and undeniable low quality of the game at launch. Regardless of how much time a user has spent with the game on Xbox, they can get their money back. But come the July 6 date, that policy ends.
This update was posted on Xbox’s page for digital game purchase refunds terms stating that developer CD Projekt Red “continues to work hard to improve the experience” and “has made a number of updates.” This according to the page, gives Microsoft cause to return “our standard digital game refund policy” on July 6 for new and existing purchases of Cyberpunk 2077.
This development comes not long after the return of Cyberpunk 2077 return to the PlayStation Store. Sony delisted the game ostensibly to protect users from the shoddy release, but its return came with a warning that performance issues remain on PlayStation 4, demonstrating that it is acceptable to both Sony and CD Projekt Red to let PS4 users purchase the game at their own risk.
Unlike Sony, Microsoft did not remove Cyberpunk 2077 leaving it on the store all throughout the first half of 2021 and until now. Which is kind of a bad look, to be honest, but given that CD Projekt Red established a marketing partnership with Xbox — Keanu Reeves’ “breathtaking” moment happened on the Xbox stage at E3 2019 — doing so could have violated an agreement.
The game struggles on Xbox One, and will probably continue to do so. The existence of the generous refund policy gives Microsoft the opening for consumers to get their money back without Microsoft having to go back on the marketing presence they’ve allocated for Cyberpunk 2077.
Last week, a big patch was released for Cyberpunk 2077, which some hoped was a massive performance fix for previous gen consoles or the addition of new content, but was (understandably) devoted “numerous crash fixes in animations, UI, scene, physics and gameplay systems,” and “memory optimizations and memory management improvements” to reduce crashes instead.
I honestly don’t have much hope for Cyberpunk 2077. Now that’s just my opinion, but if you’re wondering why you can check out my review for our sister site Sirus Gaming. In it I wrote, “Cyberpunk 2077 is a game that’s broken, inconsistently written and immature. That would be forgivable if the game was great, but in truth it isn’t much more than the sum of its borrowed parts,” arguing that while “it remains to be seen in the court of long-term consumer opinion whether CD Projekt RED is truly criminal, there’s no denying that they’ve been caught.”